All workshops are structured using adult learning principles, evidence-based training research and effective facilitation techniques. At the end of each workshop participants develop an Action Plan that is organisationally-relevant to maximise the transfer of learning from workshop to workplace.
IOD can also tailor these workshops to meet the specific needs of your organisation.
Being (more) Assertive
Assertive communication behaviours are one of the most powerful ways of interacting with people. Assertive communicators work out what they want and what they do not want and they are prepared to ask for it. Additionally they do not bully, manipulate or intimidate others. Assertive communicators care about the people they communicate with and work skilfully to achieve win-win solutions.
We constantly need to make decisions about other people. A common decision making technique is intuition. When we get it right, there is a good chance that things will go well. However, you may also get it wrong and discover too late that you have recruited the wrong person to a position or selected an inappropriate business or life partner. Getting out of a bad decision can often be very costly, time consuming and emotionally draining. Learn skills to improve your decision making about people.
Newly promoted leaders are often faced with the enormous challenge of how to performance manage and discipline the people who were formerly peers. Leaders need good followers, and good leadership depends on the quality of the relationship between the leader and the follower.
Some people get through life happily thriving despite all the challenges, disappointments and stresses we all continually face. Some people seem to be immune to depression and distress, while others experience aspects of depression in their lives. Non-depressed people and those who seem to thrive despite the odds are likely to be resilient people. Having resilience helps you respond positively despite the most difficult challenges presented in your life.
"NO" is one of the shortest words in the English language, and it's also one of the most difficult words for many people to say. Being able to say a well-timed, appropriate and believable "NO" in the right circumstances is vital in building and maintaining good relationships, and also for your personal resilience. Saying "NO" is a crucial element in setting limits and sustaining good personal boundaries. Good boundaries lower our stress levels and save our sanity.
Many people often feel uncomfortable when they have to instigate difficult conversations either in the workplace or in their personal life. However, the use of effective communication skills can minimise the awkwardness and difficulty of such conversations, and therefore reduce conflict and tension in the workplace and private life.
Most managers are challenged in motivating their staff to be fully engaged. Employee engagement is widely recognised as being crucial to business success. For your staff to be committed it is crucial to have the right kind of motivation strategy. There are two fundamental types of motivation - intrinsic and extrinsic. Most organisations put their resources into building their employees' extrinsic motivation. Even though extrinsic motivators are useful in the short term, they lose their effectiveness quickly. Intrinsic motivators are more sustainable and effective.
Many people often feel uncomfortable about dealing with conflict. To manage conflict it is essential that you learn how to work with it and manage it. Working with, and managing conflict means being able to articulate what makes it especially difficult for you when others are in conflict. You also need to develop techniques that help you respond more effectively to situations that involve conflict.
Staying Strong is much more than eating well, going to the gym or getting a good night's sleep. Even though these things are extremely important, Staying Strong through the challenges of life also includes maintaining awareness of oneself and one's environment. Staying Strong Mindfully is about learning how to use that most powerful part of your being - your mind - to further develop your resilience, and to develop and maintain positive and healthy responses to the everyday challenges in your life.
Trust is recognised as a vital element for a productive workplace to operate in an effective and healthy way. However, trust is fragile and can be easily damaged. By learning more about trust and how it is developed, you will be less likely to unintentionally damage the trust others have in you. You will also be more able to repair and grow trust in your workplace.